Experience Lab
Case Study + Simulation Illustrative simulation · fictional data
CRM and CX Tool Implementation — The Simulation
Follow the audit from raw data to an automated expense process.
Read the real case study and resultsThe challenge
Outdated, manual travel and expense processes creating financial leakage and compliance risks.
The approach
- Three years of data analysed in Power BI
- Policy and contract terms updated
- Expense system integrated with company cards
Interactive step-through
Auditing travel & expense with data
A re-enactment of how the approach works in practice. Names, tickets and numbers on these screens are fictional; the real outcomes are described in the case study above.
Step 1 of 4
Status:Analyzing
Data pulled into Power BI
Starting with data keeps the audit focused on where the real risk is.
Signals to watch
- Chargebacks recovered
- Per quarter
- Policy compliance
- % of reports
- Spend visibility
- Real-time